Discover the hair care range
Explore wash care, masks, oils, serums and styling formulas across individual products, minis and sets.
Discover the range
K18Hair
Help with your next choice
Explore the help pages for shopping information, consult product details for usage guidance, or contact for help.
Where can I find delivery information?
Orders are usually prepared within 24–48 business hours after confirmation. Weekends and public holidays are excluded; business hours are counted during normal operating days, not continuously. Estimated transit after dispatch is 3–5 business days. Preparation and transit are separate periods. Carrier delays, remote locations and exceptional conditions can extend estimates; delivery dates are not guaranteed.
Read the shipping policy
What should I know about returns?
Our voluntary return window is 30 calendar days after delivery for eligible unused items. Contact us before sending a return. Product-specific exclusions must be disclosed before purchase; mandatory consumer rights remain unaffected.
Read the returns policy